About
Confidence in Every Image. Support in Every Step
At Preferred Medical, we believe that ultrasound is more than a tool—it’s a cornerstone of modern care. For over 35 years, we’ve been helping healthcare providers make smarter, more confident imaging decisions by delivering best-in-class technology, personalized guidance, and unmatched service and support.
Our Mission
To empower clinicians with ultrasound solutions that support better patient care, practice efficiency, and long-term value—through a consultative, service-first approach backed by the industry's most trusted brands.
What We Do
At Preferred Medical, we specialize in providing ultrasound systems, parts, probes, applications training, and expert field service—all tailored to the specific needs of modern healthcare providers. Our solutions are designed to deliver value across a wide range of clinical environments and specialties.
FAQS
Frequently Asked Questions
Which ultrasound brands do you carry?
We offer a curated portfolio of Philips, Mindray, and Alpinion systems:
- Philips: Available for maternal-fetal medicine, OB/GYN, and out-of-hospital radiology
- Mindray and Alpinion: Offered for OB/GYN and point-of-care ultrasound (POCUS)
Can I order replacement parts or probes through Preferred Medical?
Yes. We supply a wide range of new and pre-owned ultrasound parts and probes, all tested for quality and performance. We support systems from major manufacturers, including Philips, GE, Siemens, and more.
Is training included with system purchases?
Absolutely. Every system includes customized applications training, provided by experienced clinical specialists. Training can be delivered on-site or virtually and is tailored to your equipment, specialty, and workflow.
What kind of service and warranty coverage is available?
All new systems are backed by a five-year warranty, supported by Philips’ industry-leading service organization. We offer comprehensive field service, preventive maintenance, and flexible service agreements. Contact support 24/7.
Who provides service in my area?
Across the United States, service is backed by Philips. In the Southeastern United States, we’ve partnered with Tri-Star Medical Technologies to provide enhanced regional support. We do not serve territories outside of the United States.
Do you offer financing or leasing options?
Yes. We can work with you to explore financing solutions tailored to your budget and purchase timeline.
