Privacy Policy

Effective Date: April 18, 2025

Preferred Medical (“Preferred Medical,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our software and services.

By using our site or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We collect both Personal Information and Non-Personal Information to provide and improve our services.

Personal Information may include:

  • Full name
  • Email address
  • Phone number
  • Business or company name
  • Billing and payment information
  • Login credentials (if applicable)
  • Any other information you voluntarily provide

Non-Personal Information may include:

  • IP address
  • Browser and device information
  • Pages visited, time spent, and referral URLs
  • Usage and performance data from our SaaS platform

2. How We Use Your Information

We use collected information to:

  • Provide and maintain our products and services
  • Manage your account and process transactions
  • Respond to inquiries and offer support
  • Send product updates, service notifications, or marketing communications (you may opt out)
  • Improve the functionality, security, and performance of our website and SaaS products
  • Comply with legal obligations or defend legal rights

3. How We Share Information

We may share your information with:

  • Trusted third-party service providers for payment processing, hosting, analytics, and customer support
  • Business partners to fulfill services or product integrations
  • Regulatory authorities or legal entities, when required by law
  • Successors or acquirers in the event of a business transfer, acquisition, or merger

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Personalize your experience
  • Analyze site traffic
  • Improve site functionality
  • Serve relevant content and ads

You can adjust your cookie preferences in your browser settings.


5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.


6. Security of Your Information

We use administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, or misuse. However, no system can be 100% secure.


7. Your Privacy Rights

Under the California Consumer Privacy Act (CCPA):

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion of your personal data
  • Opt out of the sale of personal data (we do not sell data)
  • Not receive discriminatory treatment for exercising your privacy rights

To make a CCPA request, please contact us through this form.


Under the General Data Protection Regulation (GDPR):

If you are located in the European Union (EU) or European Economic Area (EEA), you have the right to:

  • Access and obtain a copy of your personal data
  • Request correction or erasure of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with your local data protection authority

Our legal basis for processing your personal data includes:

  • Your consent
  • The performance of a contract
  • Legal obligations
  • Legitimate interests

To exercise your GDPR rights, email info [at] pref-med.com with your request.


8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn we’ve collected such data, we will delete it promptly.


9. Third-Party Links

Our website may contain links to other sites not operated by us. We are not responsible for the privacy practices of those websites.


10. Changes to This Privacy Policy

We may update this policy periodically. If changes are material, we will notify you via email or through a notice on our website. Please review this policy regularly for updates.


11. Contact Us

If you have questions about this Privacy Policy or your rights under CCPA or GDPR, please contact us:

Preferred Medical
📧 Email: Please contact us through this form.
📍 Address: 1921 Appling Rd., Cordova, TN 38016, USA
📞 Phone: +1 (866) 492-1313