Field Service
Responsive. Reliable. Backed by the Best.
When system uptime is critical, you need ultrasound service you can trust. Our field service program delivers fast, expert support to keep your ultrasound systems operating at peak performance—minimizing downtime and maximizing clinical efficiency.
Powered by Philips’ industry-leading service organization across the United States, and supported regionally through our strategic partnership with Tri-Star Medical Technologies, we offer an unmatched combination of national strength and local responsiveness throughout the United States.
What Sets Our Field Service Apart?
Philips-Backed Service
Direct access to factory-trained engineers, certified OEM parts, and the trusted reliability of one of the most respected names in healthcare technology.
Regional Expertise
Expanded support in the Southeast through our exclusive partnership with Tri-Star Medical Technologies—a leader in ultrasound service and support.
Fast Response Times
Rapid on-site service and remote diagnostics to keep your clinic, practice, or imaging center running without interruption.
Preventive Maintenance
Scheduled maintenance plans to extend the life of your equipment and help prevent unexpected issues before they occur.
Flexible Service Plans
Customized agreements tailored to your equipment type, usage demands, and budget—ensuring value and peace of mind.
Precision. Compassion. Confidence
Whether you operate in a hospital, private practice, outpatient center, or mobile imaging unit, our service team is ready to support your success—wherever you are, whenever you need us.